Join Our Team
An environment that fosters growth.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
Open Positions
Sales
Account Manager
POSITION OVERVIEW:
Primary duty is to provide prompt, accurate, and courteous service while managing the renewal process.
ACCOUNT MANAGER DUTIES:
- Keep all accounts current; reflecting accurate information in our agency management system (Applied Epic)
- Prepare and market renewal business according to market appetite
- Work with Agents to target markets and negotiate pricing
- Gather information (i.e., Equipment, driver, IFTA reports, financials, loss runs, etc.)
- Order, analyze and approve/decline MVRs
- Review and interpret client contracts to place coverage accordingly
- Cross sell and account rounding out accounts
- Complete submissions (via Acord forms and/or supplemental apps)
- Update file and all systems accordingly (i.e. equipment & drivers)
- Complete binding process for new business
- Bind accounts within authority and/or submit bind to carrier
- Set up accounts in CSR24 and complete certificates of insurance
- Complete accurate billing(s) and taking payments
- Assist clients and company with claims related inquiries
- Handle telephone, email and in person requests and correspondence
- Utilize discretion and independent judgment
- Meet deadlines as established by agency and as business requires
- Create and maintain good standing professional relationships
- Other functions may be assigned as business conditions change
Requirements: P&C Insurance Licenses preferred
Job Type: Full-time, In-house
Compensation: Salaried with bonus potential
Agent
POSITION OVERVIEW:
Primary duty is to build relationships with clients; to identify and solicit sales prospects form various sources provided by the agency; and, to represent the company both professionally and respectfully.
AGENT DUTIES:
- Keep all accounts current; reflecting accurate information in our agency management system (Applied Epic)
- Identify and solicit sales prospects from various sources
- Submit completed applications to various insurance companies for quotes
- Prepare and present quote documents to customers
- Meet with clients and make recommendations regarding their insurance needs
- Cross sell and account rounding
- Utilize discretion and independent judgment
- Maintain good working relationships between various companies and other outside companies, agencies and organizations
- Meet sales goals as established by Management
- Other functions may be assigned as business conditions change
Requirements: P&C Insurance Licenses preferred
Compensation: Commission structure with bonus potential
Customer Service Representative
POSITION OVERVIEW:
Primary duty is to provide prompt, accurate, and courteous service while managing day-to-day aspects of accounts.
CUSTOMER SERVICE DUTIES:
- Keeping all accounts current with endorsements and accurate information in our agency management system (Applied Epic)
- Prepare and submit endorsement requests
- Update file accordingly (i.e. equipment & drivers) in all systems
- Accurately process receipt of all endorsements
- Correctly document all client activity & file attachments in Applied Epic
- Order, analyze and approve/decline MVRs
- Review and interpret client contracts to amend coverage accordingly
- Issue Certificates of Insurance
- Process cancellations & reinstatements timely and accurately
- Understand billing structures to apply payments
- Handle telephone, email and in person requests and correspondence
- Assist clients and company with claims related inquiries
- Utilize discretion and independent judgment
- Meet deadlines as established by agency and as business requires
- Maintain follow up items in a timely manner
- Other functions may be assigned as business conditions change
Requirements: P&C Insurance Licenses preferred
Job Type: Full-time, In-house
Compensation: Salary with bonus potential
Application
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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Contact Information
800-634-8612
info@truckwriters.com